Answering calls 24/7 right now

AI agents that transform your call center

Voice and text agents that replace your IVR and answer calls, WhatsApp and chat 24/7. No waiting times. No missed calls. Results from the first week.

Or build your own and try it

Your new AI collaborators

Meet the team that never sleeps

Our agents work 24/7 with multilingual capabilities and human-like intelligence, transforming the way work gets done.

Incoming callSantiago from SupportActive

Santiago

Customer Support

Santiago answers questions 24/7 and learns from every interaction to provide fast, human support that’s always available.

Listen to Santiago

✉1Re: Following up on your interest in FonemaLuis, thank you so much for your interest…Active

Ale

Lead Profiler

Ale qualifies prospects in real time, filters the best profiles, and builds a sales pipeline ready for you to close the deal.

Listen to Ale

Incoming WhatsApp callArturo from CollectionsActive

Arturo

Collections Agent

Arturo identifies the customer and manages payment reminders with empathy and professionalism.

Listen to Arturo

+40%

customer satisfaction

No more waiting: instant, accurate answers that improve every interaction.

$0.14

USD per minute, billed per second

Cut operating costs with no physical infrastructure. Pay only for what you use.

10K

contacts in 1 hour

Scale across every channel and reach thousands of people at the same time.

We set up your agent in 5 minutes

Build yours and let it call you

Give it a look, tell it what to do, and get a test call on your phone. If you like it, it’ll be waiting in your account.

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Fonema MCP

Fonema in your favorite AI

Copy the prompt and paste it into your assistant (Claude, ChatGPT, Cursor, VS Code…). It adds the Fonema MCP on its own, asks you to sign in with your account, no API keys, and is ready to work with your agents and their calls.

MCP Docs

Connect the Fonema MCP so you can work with my Fonema account: my voice agents and their calls.

1. Add the Fonema MCP server and sign me in. Use whichever matches you:
   - Claude Code:  claude mcp add --transport http fonema https://mcp.fonema.ai/mcp  (then I run /mcp, pick fonema and authenticate)
   - Claude Desktop, claude.ai or ChatGPT: add a custom connector with the URL https://mcp.fonema.ai/mcp and sign in when it asks.
   - Cursor or VS Code: add https://mcp.fonema.ai/mcp as an HTTP MCP server and click sign in.
   - Any other MCP client: point it at https://mcp.fonema.ai/mcp; it discovers the authorization server on its own.
   Don't ask me for an API key: access is OAuth with my Fonema account.
2. Check it works: use getCompany and listAgents and tell me which agents I have.
3. From then on, use listAgents and getAgent for my agents, listCalls and getCall for their calls, startCall to place one and updateAgent to change an agent (if I'm an admin).
4. Save this setup as a reusable skill.

Conversational omnichannel

1 agent.
10 channels.
1,000 possibilities.

Deploy and manage AI agents across all your channels: voice, WhatsApp, SMS and web chat, all from a single platform. Fonema's conversational intelligence brings consistency, compliance and real-time data to every interaction.

Voice

SMS

Web chat

IVR

Instagram

Messenger

API

Fonema API

Integrate with your stack

Launch calls from your CRM, create agents through the API and get the result of every conversation in your system.

REST APICall webhooksWeb chat widgetGoogle Calendar

API Docs

POST /v2/initiate-call

curl -X POST "https://api.fonema.ai/v2/initiate-call" \
  -H "Authorization: Bearer YOUR_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "agentId": "Ales-VLP5QKP1",
    "customer": {
      "name": "John Smith",
      "phoneNumber": "+525581354511"
    },
    "delay": 30,
    "variableValues": {
      "debtAmount": "30000",
      "referenceNumber": "REF-12345"
    }
  }'

curl -X POST "https://api.fonema.ai/v1/agents" \
  -H "Authorization: Bearer YOUR_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "name": "Arturo from Collections",
    "greeting": "Hi! I'm calling on behalf of Fonema.",
    "prompt": "Remind customers about payments with empathy and offer dates.",
    "voiceId": "YOUR_VOICE_ID",
    "outputVariables": [
      { "name": "paymentDate", "type": "string",
        "description": "Date the customer promises to pay" }
    ]
  }'

{
  "uid": "aBcDeFgHiJkL",
  "agent": {
    "name": "Sales Agent",
    "slug": "sales-agent-ab12cd34"
  },
  "endedReason": "customer-ended-call",
  "durationSeconds": 150,
  "successEvaluation": true,
  "outputData": {
    "summary": "The customer agreed to pay the outstanding balance on Friday.",
    "paymentDate": "2026-08-07"
  }
}

curl -X POST "https://api.fonema.ai/v2/initiate-call" \
  -H "Authorization: Bearer YOUR_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "agentId": "Ales-VLP5QKP1",
    "customer": {
      "name": "John Smith",
      "phoneNumber": "+525581354511"
    },
    "delay": 30,
    "variableValues": {
      "debtAmount": "30000",
      "referenceNumber": "REF-12345"
    }
  }'

Enterprise scalability

Big companies, big volumes.

Launch more than 10,000 calls a month and handle up to 500 conversations in parallel without compromising performance.

10,000+

calls a month

500

in parallel

Talk to sales

A customer list from start to finish: uploaded, called, categorized and followed up on WhatsApp.

Partners

Grow as a
Fonema partner

Agencies and integrators already sell, implement and run Fonema agents for their clients. Join the program.

Become a partner

FAQ

Everything you need to know

Fonema is the AI voice agent platform for answering and making calls and WhatsApp conversations in 30+ languages, with the best Latin American Spanish coverage: 200+ regional voices, native Spanish and English, and support in Spanish. With no coding, your agents answer and place calls, book appointments, qualify leads and connect to your CRMs to scale your conversations in real time, with a human tone.

Customers prefer companies that answer the phone quickly and reach out to them proactively. Fonema gives you unlimited capacity to serve customers who would otherwise be left on hold or ignored. The result: happier customers, more revenue and lower costs.

Yes. A Fonema agent speaks 30+ languages, including Spanish, English, Portuguese and French, and detects which one the caller is using. In Spanish it has 200+ regional voices (Mexico, Colombia, Argentina, Chile and Peru), so it sounds local in each country. You don't need one agent per market or separate bilingual teams.

No. Fonema's telephony runs on Twilio: get a line through us ($15 USD/month plus per-country minute rates) or bring your own SIP trunk at no telephony cost. The agent answers and places calls with Mexican Spanish voices and connects to your CRM.

Yes. The agent detects the caller's language and switches on the fly, without transferring the call: Spanish, Catalan, English, Portuguese, French and 30+ languages in total.

Yes. The agent listens to the menu, in Spanish or any other language, and presses the right keys (DTMF tones) to reach the right department, just like a person would. On your own lines it can replace your IVR: customers say what they need in their own words, no menus. Everything is programmable through the API.

Yes. One agent handles calls, WhatsApp and web chat with the same information and tone, in native Spanish and English, switching languages per customer. Each message costs $0.02 USD.

We can set up your agent in minutes. More specific use cases can take up to a week. Contact sales to learn your implementation time.

Yes, you get access to the audio and transcript of every conversation.

Yes, you can choose from more than 200 Spanish voices with regional accents.

Yes, we just need a good-quality recording of the reference voice. Depending on the accuracy you need, we will ask for anywhere from 2 minutes to 3 hours of audio.

Your next best teammate is ready to work.

Book a demo and have agents serving your customers in less than a week.

Talk to sales Try for free

AI agents that transform your call center

Meet the team that never sleeps

Santiago

Ale

Arturo

Build yours and let it call you

Fonema in your favorite AI

1 agent.10 channels.1,000 possibilities.

Integrate with your stack

Big companies, big volumes.

Grow as aFonema partner

Everything you need to know

Your next best teammate is ready to work.

Build yours and let it call you

Fonema in your favorite AI

1 agent.10 channels.1,000 possibilities.

Integrate with your stack

Big companies, big volumes.

Grow as aFonema partner

Everything you need to know

Your next best teammate is ready to work.

1 agent.
10 channels.
1,000 possibilities.

Grow as a
Fonema partner

1 agent.
10 channels.
1,000 possibilities.

Grow as a
Fonema partner