Pricing

Pay only for what you use

No fixed monthly fees, no surprises. Tell us how many calls you make and Santiago builds your quote in seconds.

$0.14/min list pricePer secondUnanswered: freeVolume discounts

How many people will your agent talk to per month?

Count both the calls you make and the ones you receive.

$0.14/min

From 19,078 a month your minutes drop to $0.13 (-7%).

How long do calls last on average?

min
s

How many answer?

%
%

The remaining 20% who don't answer cost nothing. Voicemail costs less than an answered call.

Retries for those not reachedThose who went to voicemail or didn’t answer are called again.

WhatsApp follow-up

Telephony

Concurrent calls

Estimating 5 concurrent calls. You would make roughly 313 to 470 calls per hour.

Who is this quote for?

Santiago builds it right away and keeps it under your name.

Fonema

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Volume discounts

The more you call, the less you pay per minute

The first three tiers apply automatically to your actual usage each month. From 100K minutes a month there are monthly plans with an even lower price, arranged with sales.

Starter

$0.14/min

Up to 20K min/month

Growth

$0.13/min

20K to 50K min/month

-7%

Pro

$0.125/min

50K to 100K min/month

-11%

Monthly plans, with sales

Scale

from $0.11

100K–500K min

Call center

from $0.08

500K–1M min

Call center growth

from $0.076

1M+ min

Talk to sales

Telephony

Fonema's runs on Twilio at its per-minute price ($15 USD/month line); or bring your own over SIP with no telephony fee.

  • Mexico$0.0473 mobile · $0.016 landline
  • United States$0.014 mobile · $0.014 landline
  • Colombia$0.0377 mobile · $0.07 landline
  • Spain$0.18 mobile · $0.0178 landline
  • Argentina$0.3528 mobile · $0.0604 landline
  • Brazil$0.0663 mobile · $0.031 landline
  • Chile$0.0746 mobile · $0.0475 landline
  • Peru$0.074 mobile · $0.1651 landline

Extras

Anything custom is quoted by sales.

  • Agent messages (WhatsApp, chat, email)$0.02 / msg
  • Meta WhatsApp templatesat cost
  • Extra concurrent calls (5 included)$15 / month each
  • Assisted setup (up to 3 agents)from $500
  • VPN / SIP trunk connectionfrom $500
  • Custom voice (cloning)ask sales
  • White label$2,000 / month
FAQ

Everything you need to know

No. Fonema's telephony runs on Twilio: get a line through us ($15 USD/month plus per-country minute rates) or bring your own SIP trunk at no telephony cost. The agent answers and places calls with Mexican Spanish voices and connects to your CRM.

You pay only for what you use: the AI agent is billed per second and telephony per started minute. There's no fixed monthly fee; if you use Fonema's telephony, the line is $15 USD a month.

Calls that don't connect are free. Calls that reach voicemail cost less than an answered conversation.

Automatically, on your actual monthly usage: the minutes in each tier are billed at that tier’s price. From 100K minutes a month, a monthly plan arranged with sales gets you an even lower price.

No. It's an estimate based on the assumptions you chose, valid for 10 business days. You're billed on actual usage.

Yes. Connect your SIP trunk (BYOC) and you pay no telephony or line fees to Fonema.

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